Frequently Asked Questions

Please see below for our most frequently asked questions. This page is updated as we respond to customer requests and inquiries.

Q: Can I run a flow without showing the Flow Execution Panel?

A: Yes, flows can be triggered without showing the Flow Execution Panel via a Power Automate trigger, via a workflow trigger, or by starting the flow via the API.


Q: Can I share templates from the Template Builder with support or other colleagues?

A: Yes, the content of templates can be shared to be looked at by support or a colleague. But don't use this to export and import templates to another environment. If you want to copy a template to another environment, then export/import the template via the Project Console.

Q: What is the optimum Azure configuration for Smart Flows?

A: We recommend that IT admins either allow all users permission to consent to apps for enterprise or that an administrator create an Azure Security group specifically for Smart Flows users. The security makes it easy to manage the user list who can consent to connect the CRM to Smart Flows. IT admins can also review and provide consent on a case-by-case basis as they do for other enterprise applications.

Q: Why do I need ImageMagick?

A: ImageMagick is free software that improves output performance when rendering images. The Java code within Smart Flows isn't inherently optimized for image handling. Installing ImageMagick significantly enhances the image outputs for your flows. Additionally, only users with ImageMagick installed can use images rendered in CMYKClosed The CMYK color model is a subtractive color model, based on the CMY color model, used in color printing, and is also used to describe the printing process itself. CMYK refers to the four ink plates used in some color printing: cyan, magenta, yellow, and key. color profiles.

Q: What is causing my configuration to display an Invalid SSL/TLS certificate error("The underlying connection was closed: Could not establish a trust relationship for the SSL/TLS secure channel.")?

A: This error is generally caused by an expired, or invalid SSL/TLS certificate.

Example: While configuring a connector in Smart Flows you will get the following error message: "The underlying connection was closed: Could not establish a trust relationship for the SSL/TLS secure channel."

Q: How do I delete the Google Printing connector?

A: The Google Printing connector can be deleted if all the printers referring to the connector are deleted from your project.

The error below will continue to display every time you log in to your project until the printers referenced by the connector are deleted. You can exit the error to complete the solution below.

Q: Why are my attached images missing from my Dynamic 365 CE Note?

A: When creating a Note in Microsoft Dynamics 365 CE, you can paste an image from the clipboard in the body of a Note. The source of the image can be either "From File" (default) or "Web Address." However, when the Note's content is inserted in a document with Preserve formatted text enabled and default settings, the image is not rendered on the document in all cases.

Q: How can I reduce template compilation time?

A: When running a flow in the flow builder, you can reduce the template compilation time by clearing the compilation cache for composition, standard, and Portal templates, and turning off the field reducer.

Q: Why does the F&O Data Set cause the Sample module to load infinitely?

A: Microsoft Dynamics 365 F&O does not support using underscores when filtering items connected to an Microsoft Dynamics 365 F&O entities. If you use underscores in an entity name or when attempting to filter for an entity, the filter module will load continuously. This is a limitation of Microsoft.

Create Sample F&O Error


Q: How can I manage the deprecation of Google Cloud Printing in my Smart Flows Project?

A: Administrators can leverage the content below to remove their Google Cloud connector. We continue to support PrintNode for projects that require printing functionality.

Q. How do I remove the "No label found for field" error message?

A: Invalid data in the Option set.